Matcha support
Matcha is a small, quiet instrument — most things happen with a single tap, and the manual walks through all of them. If something isn't working, or you just want to say something, email is the fastest way to reach me.
Write to zhi@nonoaudio.com. I read everything.
Tell me your device, the iOS version and, for the AUv3, the host app.
Read the manualTroubleshootingPrivacy policyMatcha page
What is Matcha Studio?
One purchase that unlocks the half of Matcha that keeps what you play: Matcha Magic (four bars arranged into a whole song), Song Mode, Chord Journey, four Signature Packs, recording, and Pro Export — MIDI, audio stems and the AUv3 plugin. Playing, the eight original packs and live MIDI stay free, and you can hear the demo song and a full Magic arrangement before buying.
Is it a subscription?
No. It is a single purchase, yours forever, with no account and nothing uploaded.
I bought Studio on another device / I reinstalled — how do I get it back?
Open STUDIO from the top bar and tap Restore purchases, signed in with the same Apple Account. There is nothing else to set up.
The plugin loads in GarageBand but makes no sound.
Two things to check. The plugin is part of Studio, so it stays silent until that is unlocked — it will say so on screen. And after buying, open Matcha itself once on the same device: the plugin reads the unlock from the app, so it needs the app to have run at least once. Look for Matcha: Chord Synth in your host's instrument list.
Where are my saved loops?
Open the library from the top-left icon on the playing screen. Loops are stored locally on your device — the pack, key and tempo are kept with each one.
Restore purchases
Matcha Studio is tied to your Apple Account, not to a Matcha account (there isn't one). On a new device, or after reinstalling, open STUDIO from the top bar and tap Restore purchases. Your saved loops are stored on each device on its own and don't move across.
More questions
Every common question, plus what to check when something isn't working, are in the manual: Questions. How Matcha handles your data is in the privacy policy.