PocketTone support
Need a hand with PocketTone? Most answers are below, and the manual walks through every switch and key. For anything else, email reaches a real person.
Write to zhi@nonoaudio.com. I read everything.
Tell me your device and the iOS version.
Read the manualTroubleshootingPrivacy policyPocketTone page
What does PocketTone Pro unlock?
Fantasy, Violin, Guitar and the ADSR voice you program yourself, all ten rhythms, recording and sharing, the melody memory (REC, AUTO, 1KEY and the MUSIC demo tune) and the Delay and Crush effects. It is a single one-time purchase; there is no subscription.
How do I restore my purchase on a new device?
Open Settings with the gear at the top right and tap Restore Purchase, signed in with the same Apple Account you bought with. The purchase restores for free on any device you sign in to.
How do I record what I play?
Tap the red cap in the top-right corner, play, then tap stop. Listen back, then keep the take with ✓ or discard it with the bin. Kept recordings live in Settings, where you can play, share or delete them.
Why doesn't PocketTone ask for microphone access?
Because it never uses the microphone. Recording captures the synth's own sound, not your room, so there is nothing to ask permission for.
How do I program the ADSR voice?
Slide POWER to CAL and TONE to ADSR, press MC, type an eight-digit code on the keys, press M+, then slide POWER back to ON and play. The LCD shows your code and its envelope. What each digit does, and codes to try, are in The ADSR voice.
Getting started
Tap the keys to play. Use the faders for volume, the melody/rhythm balance, octave and tone. Press RHYTHM to start a beat, and the ◀ ▶ beside the rhythm name on the LCD to switch patterns. The keyboard is wider than the screen: drag the slider beneath the keys to move the visible window. The full tour is in the manual.
Devices
iPhone and iPad running iOS or iPadOS 17 or later. iPhone plays in landscape; iPad works in any orientation. PocketTone is a standalone app, not an Audio Unit, so it does not load inside other music apps; record a take and share the audio file instead.
More questions
Every common question, plus what to check when something seems off, is in the manual: Questions. How PocketTone handles your data is in the privacy policy. When you write, include your device model and iOS version.